HP LaserJet hppostprocessing error in Mac OS 10.4

Issue: User may experience an error message "the process hppostprocessing stopped unexpectedly with status 13 " in MAC 10.4.x when trying to print. Solution This error is due to Disk Permission and happens mainly when users upgrade from OS 10.3 to 10.4 or run Apple Software Update. The user need to use Apple's Disk Utility and do "Fix Permissions. " Recreate the printer and issue should be fixed. Alternatively if users are experienced at using terminal window on MAC [...]

2019-10-26T10:23:20-04:00May 14th, 2008|Quick Tips|

Adobe Illustrator CS3 print dialog progress bar hangs/stalls

Symptom When printing from Illustrator CS3 in Mac OS X 10.4 the progress bar showing print progress will hang halfway through the job will print successfully from the printer but Illustrator requires a force quit. Fix Hide the Dock. You can test this by watching the print queue icon bounce into the Dock at the same time the stall happens. Pulled this fix from the Adobe Forums. Usually document specific and it does not appear [...]

2019-10-26T10:24:56-04:00May 13th, 2008|Quick Tips|

iPhone not recognized by iTunes

IMPORTANT: iPhone absolutely will not work on USB 1. If iPhone is not recognized remove Apple Mobile Device components listed below reinstall iTunes. /Applications/iTunes ~/Library/iTunes ~/Library/Lockdown ~/Library/Preferences/com.apple.iTunes.plist ~/Library/Preferences/com.apple.iTunesHelper.plist ~/Library/Preferences/com.apple.iTunes.eq.plist /Library/Receipts/AppleMobileDeviceSupport.pkg /Library/Receipts/iTunesAccess.pkg /Library/Receipts/iTunesX.pkg /System/Library/Extensions/AppleMobileDevice.kext /System/Library/PrivateFrameworks/DeviceLink.framework /System/Library/PrivateFrameworks/MobileDevice.framework Error message: “iTunes cannot sync information with iPhone because syncing has been disabled on this computer” is likely caused by corrupt SyncServices database. Backup iCal/AB data run Terminal command /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync.pl full to reset sync then remove ~/Library/Application Support/SyncServices. Reboot and [...]

2019-10-26T10:13:22-04:00March 23rd, 2008|Quick Tips|

Mac Server iCal/CalDAV Server sync problems

Symptoms: Hosted calendars not showing up in iCal. Inability to add any calendars from server and inability for others to subscribe to a delegated calendar. Causes: Breakdown of communication process between server and client while updating. Usually accompanied by “spinning beach ball” in iCal. Fix: On the server: in Workgroup Manager find the affected user account and select the “Inspector” tab. Find the “ServicesLocator” entry and remove any “(null):(null):calendar” entries. On the client: move all [...]

2019-10-26T10:05:05-04:00March 23rd, 2008|Quick Tips|